Refund policy
Refund & Return Policy
Refund & Return Policy
Due to the nature of our products and for hygiene and safety reasons, all sales are final.
Returns
We do not accept returns or exchanges on opened or used products.
If you receive a product that is damaged or incorrect, please contact us within [48–72 hours] of delivery with your order number and clear photos of the issue. We will evaluate the situation and, if approved, offer a replacement or store credit at our discretion.
Refunds
Refunds are only issued in the event of:
-
An item arriving damaged
-
An incorrect item being sent
Approved refunds will be processed to the original method of payment within [5–10 business days], depending on your financial institution.
Shipping fees are non-refundable.
Allergies & Sensitivities
We recommend reviewing ingredient lists carefully before purchasing. We are not responsible for allergic reactions or sensitivities. If you have sensitive skin or known allergies, please perform a patch test prior to full use.
Order Cancellations
Orders may be canceled within [12–24 hours] of purchase, provided the order has not yet been processed or shipped. Once an order has entered processing, it cannot be canceled.